Keith Johnson

Drawing on his previous experience as both a consultant and a business leader, Keith partners with clients to create impactful continuous improvement solutions, deliver bottom line results, and transform culture, rapidly. He has helped over 30 companies use Lean and Six Sigma best practices to generate hard savings of $10M to $200M per year, by focusing more on customer needs and eliminating waste.

With broad functional expertise, Keith has served clients across a range of industries, including insurance, consumer products, oil and gas, manufacturing, venture capital, and financial services.

Before joining the team at Firefly Consulting, Keith was a director at Dr Pepper Snapple Group, a director at George Group/Accenture, and a Master Black Belt at Celanese. He has trained over 1500 executives, project sponsors, Master Black Belts, Black Belts and Green Belts and has led over 150 Kaizen events.

Publications and Insights

  • “Shared Services, Operating Lean and Mean with Kaizen,” Author, HRO Europe, October/December 2008

Notable Achievements

  • Directed multiple project teams through a program of Kaizen events to reduce inventory by $40M within six months in the beverage industry.
  • Assessment of $1B supply chain spend, leading to $100M savings in transportation and procurement through new routes, warehousing consolidation, and process improvement
  • Reduced cycle time for processing insurance claim complaints from 14 days to 1 day, achieving significant savings in penalties and interest, and significantly improving customer satisfaction.
  • Led assessment of $3B electronics distributor that led to 10% higher picking efficiency, resulting in $1M per month overtime reduction.
  • Decreased average truck loading time by 75% for one of the world’s largest health and beauty companies.


University of Pittsburgh
BS Chemical Engineering

Certified Master Black Belt

Firefly Publications