Process Design for Lean Six Sigma Agenda

This one week curriculum follows the DMEDI methodology (Define, Measure, Explore, Develop, and Implement).  The training materials use only examples of processes and services.  It is usually taught as an additional week after Black Belt or Green Belt training. Our unique format makes it easy to learn and easy to teach.

Introduction to Process Design for Lean Six Sigma

Overview of the Define Phase (Charter, MGPP, Risk Management, Communication Plan)

Measure Phase

  • Voice of the Customer Gathering with KJ Analysis
  • Survey Design and Analysis
  • Quality Function Deployment
  • Scorecards

Explore Phase

  • Functional Analysis and Concept Generation
  • Concept Selection with Pugh and AHP

Develop Phase

  • Detailed Design
  • Process Modeling
  • Conjoint Analysis
  • Intro to DOE (Optional)

Overview of the Implement Phase (Pilot, Process Control, Implementation Planning)

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