Designing High-Quality, Innovative, and Cost Effective New Processes

Our team had a great time at the International Lean and Six Sigma Conference in Houston, Texas. This conference is always a great way to reconnect with friends and meet new contacts as well.

This year, Kristine Bradley spoke about how to design new, high quality processes that will delight customers, using the Design for Lean Six Sigma methodology. If you are familiar with Lean Six Sigma, this presentation will show you how to go from process improvement to process design. We've made Kristine's presentation availableonline. Please click the following link to downloadyour copy: Design Your Process Right the First Time:Process Design for Lean Six Sigma.

Have you checked out our Firefly Consulting LinkedIn page? It is updated regularly with interesting articles on innovation and operational excellence. Please follow us!

Best wishes,

Kimberly Watson-Hemphill
Kimberly Watson-Hemphill
President, Firefly Consulting