Previous Newsletters

Lean. It isn’t just for manufacturing anymore. Lean has expanded beyond manufacturing and has also proven to be a valuable methodology in services industries including hospitality, retail, healthcare,... read more

The salary survey results are in! Every year ASQ surveys thousands of professionals to learn more about salaries in process excellence, operations, and quality. The list... read more

A key success factor of Lean Six Sigma deployments is having meaningful projects with significant business results, linked to the company strategy. Project identification and selection isn't easy, and can be a... read more

Do you have an iPhone, iPad, or iPad Mini? Then get the free Firefly App! The App gives you access to all of our publications, downloads, and agendas, for free on your mobile device. ... read more

It was great to meet such interesting people and reconnect with old friends at the International Lean and Six Sigma Conference. We've posted Dr. Lisa Custer's very popular... read more

I wanted to let you know about an excellent conference coming up soon in Texas. Participants will have the opportunity to learn deployment best practices, discover new tools, see successful case studies from... read more

Is one of your New Year’s resolutions to improve your Lean Six Sigma program? Are you just starting out and want to do it right? We published an article on our Lean... read more

As we approach the end of 2013, we are thankful for our friends, clients, and business associates across the globe. Our team at Firefly Consulting wishes you all the joys... read more

A big thanks to ASQ for the invitation to speak at their conference in Houston on one of my favorite topics, Innovation and Design for Lean Six Sigma. It was a great opportunity to share ideas and meet new... read more

Will 2014 be the year that you take your career in continuous improvement to the highest level of certification? Do you want to increase your skills in training, coaching, and leading transformational... read more