Dear [First Name], We had a great time at the ASQ World Conference in Ft. Worth. The theme was “Leading Change,” and it featured an interesting lineup of speakers and practitioners, including our own Dr. Jeff Kahne.

At Firefly, we are honored to have Bruno Ternon leading our European office. While I originally know Bruno from working with him on a new product development project 20 years ago, he more recently had an operational excellence leadership role at Amazon. Check out his latest insight in the LinkedIn piece, “How Culture Drives Operational Excellence at Amazon.com.”

We are really looking forward to our upcoming European Roundtable, Innovating Operational Excellence. We’re gathering a group of European business leaders on March 28th in Amsterdam for an afternoon of presentations and roundtable discussions on the future of operational excellence. Interested? Please contact Bruno Ternon at bruno@firefly-consulting.com.

How Culture Drives Operational Excellence at Amazon.com

If you want more quality information on innovation and operational excellence be sure to follow us on LinkedIn, and visit our publications page for recent articles and conference presentations.

Best wishes,
Kimberly

Kimberly Watson-Hemphill
Kimberly Watson-Hemphill
President, Firefly Consulting

 
Conference Schedule
We're speaking at several upcoming conferences. Hope to see you there!
 
AME San Diego International Conference
ASQ Lean and Six Sigma Conference 2019
March 4–5, 2019
Phoenix, AZ
Data Visualizations: In the Realm of Big Data, Lisa Custer
Lean Six Sigma World Conference
Lean Six Sigma World Conference
March 1314, 2019
San Antonio, TX

Best Practices in Lean Six Sigma Highlights from the Benchmarking Study,
Kimberly Watson-Hemphill and Kristine Nissen Bradley

ASQ World Conference
ASQ World Conference
May 2022, 2019
Fort Worth, TX

Measuring Sense of Urgency: A Leadership Dilemma, Jeff Kahne

 
Innovating Lean Six Sigma
The New and Definitive Guide to Lean Six Sigma
Download a free chapter
Innovating Lean Six Sigma
Firefly Consulting
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www.firefly-consulting.com
Austin, TX
800-381-2354
info@firefly-consulting.com