At Firefly, we are honored to have Bruno Ternon leading our European office. While I originally know Bruno from working with him on a new product development project 20 years ago, he more recently had an operational excellence leadership role at Amazon. Check out his latest insight in the LinkedIn piece, “How Culture Drives Operational Excellence at Amazon.com.”

We are really looking forward to our upcoming European Roundtable, Innovating Operational Excellence. We’re gathering a group of European business leaders on March 28th in Amsterdam for an afternoon of presentations and roundtable discussions on the future of operational excellence. Interested? Please contact Bruno Ternon at bruno@firefly-consulting.com.

How Culture Drives Operational Excellence at Amazon.com

If you want more quality information on innovation and operational excellence be sure to follow us on LinkedIn, and visit our publications page for recent articles and conference presentations.

Best wishes,
Kimberly

Kimberly Watson-Hemphill
President, Firefly Consulting