Business Process Management provides the tools that every business needs to manage the processes that drive value for the business and for its customers. It is a methodology to empower employees to lead change, focus on the customer, and improve the business by identification, documentation and control of a company’s strategic, critical processes.
The process mastery embedded in BPM will serve an organization well no matter what its strategic goals or operational challenges. It can be implemented separately, or in support of a Lean Six Sigma initiative. Our standard training agenda is provided, below, and we are happy to customize the course to meet the needs of your business. Our training is delivered by experts with 20+ years of experience and it can be delivered in person or virtually.
Training Course
- Business Process Management
Learn the basics of measuring, managing, and monitoring critical business processes.
Contact our team to learn more about our Business Process Management training.
Boosting Business Performance – Understanding BPM in Action
Lean & Six Sigma Review, 2024.
Operations Consulting
We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
Word Puzzle Challenge
How much do you know about Operational Excellence?
Play our continuous improvement version of a popular word game, with a new word every day. Can you guess today’s word?
Assessments
Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.