We help clients with customer-centric innovation, improving time to market, voice of the customer, and product/service quality. Many companies have a gap between their high-level, strategic vision and operationalizing their innovation strategy.

Services include assessments, customized approaches for product and process design, customer journey mapping, and project execution. We work with clients on end-to-end strategic designs as well as on focused development efforts. Additionally, we offer training and mentoring programs in Design for Lean Six Sigma. We believe in custom solutions, with an emphasis on capability building and knowledge transfer.

Sample Client Results

Contact our team to learn more about our Innovation services.

Creativity – For the Analytical Mind

Creativity – For the Analytical Mind

Five steps to more innovative project results. Lean & Six Sigma Review, 2019.

Innovation Inertia

Innovation Inertia

Creativity and curiosity around customer interactions can fuel innovation efforts. Lean & Six Sigma Review, 2019.

Fast Innovation

Fast Innovation

Achieve Superior Differentiation, Speed to Market and Increased Profitability

Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.