The latest in thought leadership, awards, and insight featuring Firefly Consulting.
Mark Sidote presents foundational questions all organizations should be asking to get a quick pulse on how they’re stacking up.
Chuck Cox shares his thoughts on continuous improvement and project management.
Guidance from Chuck Cox on how to prepare for, research, write, review, and publish policies, procedures, and work instructions to get the best result for all stakeholders
Kimberly Watson-Hemphill reflects on meeting one of the world’s most famous astronauts.
Chuck Cox explains IDEF0 and how to achieve results on large projects, quickly, with an Enterprise Kaizen approach.
Getting customer service right the first time with Julaine Calhoun.
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We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.