A core value of Firefly Consulting is advancing the knowledge base of Innovation and Operational Excellence best practices. Below are some of our recent publications and conference presentations.

New Publications

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Conferences

ASQ Lean and Six Sigma Conference 2019
March 4–5, 2019
Phoenix, AZ

"Data Visualizations: In the Realm of Big Data"
Lisa Custer, PhD

Lean Six Sigma World Conference
March 13–14, 2019
San Antonio, TX

"Best Practices in Lean Six Sigma – Highlights from the Benchmarking Study"
Kimberly Watson-Hemphill and Kristine Nissen Bradley

ASQ World Conference
May 20–22, 2018
Fort Worth, TX

"Measuring Sense of Urgency: A Leadership Dilemma"
Jeff Kahne, PhD

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Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"