Operations Consulting

Our consultants have 20+ years of experience solving business challenges related to speed, quality, efficiency, customer experience, and cost. We are experts in process design and data analysis.

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, and shop-floor process improvements. Additionally, we are experienced with optimizing business processes of all kinds, such as insurance claims, financial services, and improving efficiencies in call centers.

Sample Client Results

• Manufacturing – 40% reduction in cycle time
• Oil & Gas – 25% reduction in quote to cash cycle time
• Consumer Packaged Goods – World class quality
• Distribution – 20X ROI Lean Six Sigma deployment
• Call Center – $2.7M savings with improved customer satisfaction
• Retail – $25M revenue increase, 25% reduction in days-to-hire
• Healthcare – 20% reduction in contracting process cycle time
• Financial Services – 50% increase in customer experience ratings

For larger projects, we can provide a team of dedicated resources to address the issue. For smaller projects, we have extensive experience facilitating sequences of Kaizen events for rapid improvement. We often begin with an assessment to identify the areas of greatest impact.

Contact our team to learn more about our operations consulting services.