Lean. It’s not just for manufacturing anymore. It has proven value in services industries including hospitality, retail, financial services, and healthcare. Lean is about speed and efficiency. It focuses on simplification, standardization, and driving work at the pace of the customer. Lean is also a growth engine – developing the capability to grow the business, without increasing costs.
This one-week training program introduces students to the fundamentals of Lean. All content has been tailored to be relevant to transactional business processes and service environments. There is no manufacturing content. The curriculum is highly interactive, packed with exercises to engage the students and facilitate adult learning.
Lean is a great starting point on a continuous improvement journey. It is practical and results oriented, but it isn’t difficult.
Interested in training or curriculum licensing? Contact our team to learn more.
They made the course fun and interesting. I really enjoyed the class and learning how to incorporate the tools from the course into my everyday job for immediate impact and value add.– Lean Leader, Fortune 500 Insurance Company
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We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
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Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.