Bruno Ternon

Bruno has more than two decades of hands-on leadership experience in all areas of Operational Excellence and Business Process Management. He has worked internationally with clients to design and implement strategic and tactical initiatives that achieve breakthrough performance in revenue growth, improve return on invested capital, reduce operating costs, and enhance customer satisfaction.

Bruno has demonstrated expertise in leading global operational assessments, identifying high impact opportunities, managing project portfolios, and coaching project teams to deliver tangible and sustainable results. His areas of experience include consumer products, financial services, e-commerce, logistics, heavy manufacturing, defense, chemical, healthcare, and oil and gas.

Prior to joining Firefly Consulting, Bruno acted as Lean Six Sigma global champion at Amazon.com and was previously a director with George Group Consulting and Accenture management consulting specializing in new product development and Lean manufacturing. Earlier in his career, he acted as director of mechanical engineering respectively for In Focus Systems, Kaiser Electronics, and Teledyne.

Bruno has been an adjunct faculty member at UC Berkeley and is fluent in English and French.

Education

  • E.S.M.E. College, Paris, France
    Diplôme d’Ingénieur
  • University of Missouri-Rolla
    MBA
  • Certified Master Black Belt

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Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"