Keith Johnson

Drawing on his previous experience as both a consultant and a business leader, Keith partners with clients to create impactful continuous improvement solutions, deliver bottom line results, and transform culture, rapidly. He has helped over 30 companies use Lean and Six Sigma best practices to generate hard savings of $10M to $200M per year, by focusing more on customer needs and eliminating waste.

With broad functional expertise, Keith has served clients across a range of industries, including insurance, consumer products, oil and gas, manufacturing, venture capital, and financial services.

Before joining the team at Firefly Consulting, Keith was a director at Dr Pepper Snapple Group, a director at George Group/Accenture, and a Master Black Belt at Celanese. He has trained over 1500 executives, project sponsors, Master Black Belts, Black Belts and Green Belts and has led over 150 Kaizen events.

Publications and Insights

  • “Shared Services, Operating Lean and Mean with Kaizen,” Author, HRO Europe, October/December 2008

Education

  • University of Pittsburgh
    BS Chemical Engineering
  • Certified Master Black Belt

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Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"