Mark SidoteWith more than 25 years of combined consulting and industry experience, Mark is a seasoned professional dedicated to helping clients identify and achieve corporate objectives.

Mark has delivered multiple lean transformation, continuous improvement, and process redesign efforts, resulting in millions of dollars in improved operational efficiency, customer value and sustainable cost reductions. He has significant experience in Design for Lean Six Sigma, Lean Transformation, and Lean Six Sigma deployment.

The variety of industries where Mark has worked includes financial services, healthcare, construction, information technology, insurance, wholesale distribution, process manufacturing, pharmaceuticals, food and beverage, consumer packaging, travel, natural resources, and agri-business.

Prior to Firefly Consulting, Mark was with Accenture where he was selected to expand the Process and Innovation Performance service line in the Asia Pacific region. He co-led an organizational transformation in Western Australia, delivering $43M+ in client cost savings.

Mark also held several senior quality and process design positions with Sabre, developed and deployed the award-winning Supplier Excellence 2000 Quality Program of American Airlines with AMR Corporation, and was a Quality Systems Manager at International Paper.

Publications and Insights

  • “Medical Practice Transformation: Patient-Centric Practice Design,” Author, Healthcare Financial Management Association, anticipated October 2017
  • Innovating Lean Six Sigma, Contributing author, McGraw-Hill, 2016
  • “For Process Manufacturers, Analytics-infused Kaizens Deliver Impressive Results in Brief Time Frames,” Author, White paper


  • University of Nevada, Reno
  • Illinois Institute of Technology
    BS Chemical Engineering
  • Certified Master Black Belt


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Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.



Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

Lean Six Sigma World Conference

LSS World Conference

August 19–20, 2020 | Orlando, Florida
Kristine Nissen Bradley
"Easing Into Big Data: From Logistic Regression to CART"
Kimberly Watson-Hemphill
"Data Visualization – The Power of Storytelling"