Marshall ArizaLeveraging a background in financial accounting, Marshall’s expertise is drawn from decades of hands-on experience in Lean, Six Sigma, Design for Lean Six Sigma, and New Product Development. He works closely with a variety of clients to design, plan, and implement process improvements that result in competitive repositioning in the market.

Marshall’s career has afforded him the opportunity to work in numerous industries such as manufacturing, consumer products, food service, medical testing, insurance, and airline industries. He has substantial experience working in finance and accounting at both the corporate and plant level. He also has demonstrated experience in supply chain, material planning, database management, and ERP.

Marshall has trained over 1100 executive leaders and 1600 Master Black Belts, Black Belts, Green Belts in Lean Six Sigma and Design for Lean Six Sigma methodologies around the world. He is routinely recognized for his ability to effectively apply Lean Six Sigma tools to projects and develop innovative new applications for these tools.

Career highlights prior to Firefly Consulting include earning project recognition from the Secretary of the Navy for his work in assisting a team to develop an agile “rapid response process,” reducing the time required to field critical material needs to frontline warfighters by 50%.

Publications and Insights

Education

  • University of Chicago
    MBA Finance & Accounting
  • UCLA
    BA Economics
  • APICS Certified
    Production & Inventory Control
  • Certified Internal Auditor
  • Secret Security Clearance
  • Certified Master Black Belt

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Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"