This one week curriculum follows the DMEDI methodology (Define, Measure, Explore, Develop, and Implement). The training materials use only examples of processes and services. It is usually taught as an additional week after Black Belt or Green Belt training. Our unique format makes it easy to learn and easy to teach.

Introduction to Process Design for Lean Six Sigma

Overview of the Define Phase (Charter, MGPP, Risk Management, Communication Plan)

Measure Phase

  • Voice of the Customer Gathering with KJ Analysis
  • Survey Design and Analysis
  • Quality Function Deployment
  • Scorecards

Explore Phase

  • Functional Analysis and Concept Generation
  • Concept Selection with Pugh and AHP

Develop Phase

  • Detailed Design
  • Process Modeling
  • Conjoint Analysis
  • Intro to DOE (Optional)

Overview of the Implement Phase (Pilot, Process Control, Implementation Planning)

Interested in training or curriculum licensing? Contact our team to learn more.

Related Agenda

Green Belt Agenda

Green Belt Training

Our Unique Training Format Makes it Easy to Learn and Teach

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Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"