A big box retailer with a successful process excellence initiative was looking to increase their capabilities. They had demonstrated success with localized process improvement but wanted to expand into more cross-functional process improvement and business transformation. Business leaders were asking for more innovation and more help with game-changing projects.
Process Design for Lean Six Sigma was implemented in retail operations, finance, human resources, supply chain, and e-commerce. Projects included initiatives to drive sales, finance operations design, supply chain optimization, and a new HR process.
The average benefit per project was $1M and the average cycle time per project was 6 months. Further along, the methodology was internalized by the process excellence team, who now provide all on-going support for the initiative.
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We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.