Introduction to Lean Six Sigma for Services

Introduction to Lean Six Sigma for Services

An introduction to Lean Six Sigma, with application to non-manufacturing industries.

Introduction to Lean Six Sigma

Introduction to Lean Six Sigma

A presentation about the history, methodology, and value proposition of Lean Six Sigma.

Introduction to Design for Lean Six Sigma

Introduction to Design for Lean Six Sigma

A presentation introducing the methodology, benefits, and approach of Design for Lean Six Sigma.

Introduction to Process Design for Lean Six Sigma

Introduction to Process Design for Lean Six Sigma

An introduction to Design for Lean Six Sigma, focused specifically on the development of innovative new processes and services.

Conferences

PACE Convention

PACE Convention

September 20–23, 2020
Arlington, Virginia

Jeff Kahne, PhD
"Customer Journey Mapping – How Contact Center Data Is Changing the Way Leading Organizations Understand and Serve Their Customers"

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Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

Lean Six Sigma World Conference

LSS World Conference

March 24-25, 2021 | Orlando, FL
Kristine Nissen Bradley
"Easing Into Big Data: From Logistic Regression to CART"
Kimberly Watson-Hemphill
"Data Visualization – The Power of Storytelling"