This four week curriculum follows the DMAIC methodology (Define, Measure, Analyze, Improve, and Control). Both Lean and Six Sigma tools are fully integrated in each phase. The modules are packed with manufacturing, operations, and transactional/services examples. The course includes simulations and hands-on case studies for tool application, and concludes with a cumulative capstone exercise.

Introduction to Lean Six Sigma

Define Phase

  • Introduction to Define and Gate Reviews
  • The Project Charter
  • Project and Change Management
  • Multigenerational Project Planning
  • Gathering Voice of the Customer

Measure Phase

  • Introduction to Measure
  • Document and Analyze the Process
  • Cause and Effect Matrix
  • Minitab Overview
  • Introduction to Basic Statistics
  • Data Collection
  • Understanding Variation and Control Charts
  • Measurement System Analysis (MSA)
  • Process Capability
  • Key Lean Concepts
  • Transactional Lead Time Simulation

Analyze Phase

  • Introduction to Analyze
  • Root Cause ID and Validation
  • FMEA
  • Confidence Intervals
  • Hypothesis Testing
  • Means, Medians and Variance Tests (Including ANOVA and Non-Parametrics)
  • Quick Improvement Methods
    • Quick Wins and Kaizen
    • 5S
    • Process Flow Improvement
    • Changeover Reduction
  • Simple & Multiple Linear Regression
  • Proportion and Chi Square Tests
  • Multi-Vari Analysis

Improve Phase

  • Introduction to Improve
  • Core Simulation Round 1
  • Solution Development
  • Quick Improvement – CONWIP/Work Control Systems
  • Core Simulation Round 2
  • Quick Improvement - ABC Part Stratification
  • Quick Improvement – TPM
  • Replenishment Pull Systems
  • Core Simulation Round 3
  • Pre-DOE Exercise
  • Introduction to Design of Experiments (DOE)
  • Full Factorial DOE
  • Fractional Factorial DOE
  • DOE Planning
  • DOE Catapult Simulation
  • Implementation

Control Phase

  • Introduction to Control
  • Mistake Proofing
  • Process Control Methods
  • Visual Control Methods
  • Extending the Improvements
  • Project Close-Out
  • Cumulative Case Study
  • Review and Final Test

Interested in training or curriculum licensing? Contact our team to learn more.

Related Agenda

Green Belt Agenda

Green Belt Training

Our Unique Training Format Makes it Easy to Learn and Teach


ASQ Lean and Six Sigma Conference 2019
March 4–5, 2019
Phoenix, AZ

"Data Visualizations: In the Realm of Big Data"
Lisa Custer, PhD

Lean Six Sigma World Conference
March 13–14, 2019
San Antonio, TX

"Best Practices in Lean Six Sigma – Highlights from the Benchmarking Study"
Kimberly Watson-Hemphill and Kristine Nissen Bradley

ASQ World Conference
May 20–22, 2018
Fort Worth, TX

"Measuring Sense of Urgency: A Leadership Dilemma"
Jeff Kahne, PhD


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Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.



Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"