This two week curriculum follows the DMAIC methodology (Define, Measure, Analyze, Improve, and Control). Both Lean and Six Sigma tools are fully integrated in each phase. The modules are packed with both manufacturing and transactional/services examples. Our unique format makes it easy to learn and easy to teach.

Introduction to Lean Six Sigma

Define Phase

  • Introduction to Define
  • The Project Charter
  • Project and Change Management
  • Key Lean Concepts
  • Transactional Lead Time Simulation
  • Gathering Voice of the Customer

Measure Phase

  • Introduction to Measure
  • Document and Analyze the Process (Value Stream Mapping)
  • Cause and Effect Matrix
  • Introduction to Basic Statistics
  • Determine What to Measure and Data Collection
  • Understanding Variation and Control Charting
  • Measurement System Analysis (MSA)
  • Process Capability

Analyze Phase

  • Introduction to Analyze
  • Root Cause ID and Validation
  • FMEA
  • Introduction to Hypothesis Testing
  • Means and Variance Tests
  • Simple Linear Regression

Improve Phase

  • Introduction to Improve
  • Solution Development
  • Quick Wins and Kaizen
  • 5S
  • Process Flow Improvement
  • Intro to Design of Experiments (Optional)
  • Full-Factorial Designs (Optional)
  • DOE Simulation (Optional)
  • Implementation

Control Phase

  • Introduction to Control
  • Mistake Proofing
  • Process Control Methods

Interested in training or curriculum licensing? Contact our team to learn more.

Related Agenda

Green Belt Agenda

Black Belt Training

Our Unique Training Format Makes it Easy to Learn and Teach


ASQ Lean and Six Sigma Conference 2019
March 4–5, 2019
Phoenix, AZ

"Data Visualizations: In the Realm of Big Data"
Lisa Custer, PhD

Lean Six Sigma World Conference
March 13–14, 2019
San Antonio, TX

"Best Practices in Lean Six Sigma – Highlights from the Benchmarking Study"
Kimberly Watson-Hemphill and Kristine Nissen Bradley

ASQ World Conference
May 20–22, 2018
Fort Worth, TX

"Measuring Sense of Urgency: A Leadership Dilemma"
Jeff Kahne, PhD


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Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.



Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

ASQ Lean and Six Sigma Conference 2019

ASQ Lean and Six Sigma Conference 2019

March 4 - 5, 2019
Phoenix, AZ

Lisa Custer, PhD presents "Data Visualizations: In the Realm of Big Data"