Kimberly Watson-Hemphill, a globally recognized leader in the field of Innovation and Operational Excellence, founded Firefly Consulting in 2009. She is responsible for the vision, management, and long-term strategy of the company and is committed to driving high-impact, sustainable results for clients.
Kimberly has had the opportunity to work with business leaders at Fortune 500 companies in the US, Europe, and Asia where she has led engagements within a broad range of industries, from the automotive industry to the US space program. Her career has been defined by major successes helping leaders set and achieve their strategic objectives, navigate large-scale transformations, implement productivity improvements, and re-position themselves in a rapidly changing competitive landscape.
Previously, she served as a partner with Accenture and a Vice President of George Group Consulting. Kimberly is frequently invited to speak on topics related to leadership and continuous improvement both nationally and abroad, and has authored several books and publications. Her first book, Fast Innovation (McGraw-Hill, 2005), hit Business Week’s Top 10 business booklist. Her most recent book, Innovating Lean Six Sigma (McGraw-Hill, 2016), shares insights from her 20+ years of hands-on experience in operational excellence.
As an active leader beyond Firefly Consulting, Kimberly has served on the faculty of the Acton School of Business MBA program in entrepreneurship for over 10 years, where she teaches operations. She is a board member for Impact India 360 and the Girl Scouts of Central Texas and she acts as Technical Chair for the annual Lean and Six Sigma World Conference Committee.
Kimberly is proud of Firefly’s success at driving game-changing results for leading companies in multiple industries. Firefly Consulting has been awarded one of the “Top Women-Owned Businesses” in Austin, Texas, by the Austin Business Journal every year since 2014.
Originally Published by Human Resource Executive, 2022.
Published in the Quality Management Forum, 2022.
Publication in Texas CEO Magazine, 2021.
Dr. Jeff Kahne and Kimberly Watson-Hemphill discuss how operational excellence can accelerate private equity results.
Presentation to the 2017 ASQ World Conference on Quality and Improvement.
Publication in Austin Business Journal, 2017.
Presentation to the 2016 International Lean Six Sigma Conference.
Publication in ASQ Quality Management Forum, 2014.
Presentation to the 2014 International Lean and Six Sigma Conference.
Publication in ASQ Quality Management Forum, 2012.
Innovative insights delivered to your inbox once a month
We hate spam and will never share your information. You can unsubscribe at any time.
We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
How much do you know about Operational Excellence?
Play our continuous improvement version of a popular word game, with a new word every day. Can you guess today’s word?
Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.