Kimberly Watson-Hemphill, a globally recognized leader in the field of Innovation and Operational Excellence, founded Firefly Consulting in 2009. She is responsible for the vision, management, and long-term strategy of the company and is committed to driving high-impact, sustainable results for clients.
Kimberly has had the opportunity to work with business leaders at Fortune 500 companies in the US, Europe, and Asia where she has led engagements within a broad range of industries, from the automotive industry to the US space program. Her career has been defined by major successes helping leaders set and achieve their strategic objectives, navigate large-scale transformations, implement productivity improvements, and re-position themselves in a rapidly changing competitive landscape.
Previously, she served as a partner with Accenture and a Vice President of George Group Consulting. Kimberly is frequently invited to speak on topics related to leadership and continuous improvement both nationally and abroad, and has authored several books and publications. Her first book, Fast Innovation (McGraw-Hill, 2005), hit Business Week’s Top 10 business booklist. Her most recent book, Innovating Lean Six Sigma (McGraw-Hill, 2016), shares insights from her 20+ years of hands-on experience in operational excellence.
As an active leader beyond Firefly Consulting, Kimberly has served on the faculty of the Acton School of Business MBA program in entrepreneurship for over 10 years, where she teaches operations. She is a board member for Impact India 360 and the Girl Scouts of Central Texas and she acts as Technical Chair for the annual Lean and Six Sigma World Conference Committee.
Kimberly is proud of Firefly’s success at driving game-changing results for leading companies in multiple industries. Firefly Consulting has been awarded one of the “Top Women-Owned Businesses” in Austin, Texas, by the Austin Business Journal every year since 2014.
Kimberly's Publications and Insights
Learn how operational excellence can accelerate private equity results.
OPERATIONS | HEALTHCARE | MANUFACTURING & SUPPLY CHAIN
Presented to ASQ Austin, 2024.
ANALYTICS | QUALITY
Lean Six Sigma World Conference, 2024.
ANALYTICS | INNOVATION | LEAN SIX SIGMA
Quality Progress, 2022.
OPERATIONS
Human Resource Executive, 2022.
LEAN SIX SIGMA
Quality Management Forum, 2022.
LEAN SIX SIGMA
Lean Six Sigma World Conference, 2022.
LEAN SIX SIGMA
Texas CEO Magazine, 2021.
OPERATIONS | MANUFACTURING & SUPPLY CHAIN
Customer Interactions Fuel Innovation Efforts. Lean & Six Sigma Review.
INNOVATION | CUSTOMER
ASQ World Conference.
OPERATIONS
Published in Austin Business Journal, 2017.
OPERATIONS | LEAN SIX SIGMA
International Lean Six Sigma Conference.
LEAN SIX SIGMA | FINANCIAL SERVICES
Presented to the 2016 ASQ World Conference, Milwaukee, WI.
INNOVATION | CUSTOMER
Presented to the AME Australia Conferences, Melbourne and Perth, 2015.
INNOVATION
ASQ Quality Management Forum, 2014.
OPERATIONS
International Lean and Six Sigma Conference.
LEAN SIX SIGMA
Published in ASQ Quality Management Forum.
LEAN SIX SIGMA