Do you need to design new processes to focus on the customer, improve quality, or reduce costs? Are you interested in creating innovative new services?

With Design for Lean Six Sigma tools and approaches, we help our clients design and develop new high-value processes and services that meet the cost and timing goals of the business while delighting customers.

Check out the course agendas and introductory module below.

Training Course

  • Lean Six Sigma Black Belt
    Process Design
    At the end of this course, students will have the tools needed to lead design projects that create innovative solutions and focus on the customer.

Training Module

Interested in training or curriculum licensing? Contact our team to learn more.

Training Feedback

My expectation was to understand how to apply the techniques to the innovation process.  I walked out with the intent to drive its implementation and expect it will add much value. Excellent!

– European Student, Fortune 500 CPG Company


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Innovation Inertia

Publication on innovative thinking in Lean & Six Sigma Review


Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Operational Excellence Word Puzzle

Word Puzzle Challenge

How much do you know about Operational Excellence?

Play our continuous improvement version of a popular word game, with a new word every day. Can you guess today’s word?



Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.