Chuck Cox

Chuck Cox joined Firefly Consulting in 2010. He brings substantial experience, both regionally and internationally, to performance assessment and improvement, as well as product and process design. Over the course of his more than 30-year career, he has worked with clients in diverse industries such as oil and gas, financial services, aerospace, life sciences, utilities, government, optics, automotive, semiconductors, packaging, and computer software and hardware.

With an express interest in process optimization, Chuck has devised and launched operational initiatives that yield millions of dollars in savings for clients, frequently reducing cycle times by more than 70%. He builds rapport quickly while working with staff to increase capabilities and is accomplished at fundamentally improving operations enterprise-wide.

Chuck has delivered quality function deployment workshops in design for the University of California-Berkeley and serves as an adjunct faculty member at Arizona State and San Jose State Universities. He delivered design presentations at several international conferences and currently co-instructs the Master Black Belt professional course for the University of Texas at Arlington.

Chuck's Publications and Insights

Nine Essential Activities for Building a Robust Quality Management System

Quality Management Forum, 2023.

OPERATIONS | ANALYTICS | MANUFACTURING & SUPPLY CHAIN

QMS for Data Driven Decision Making and Growth

Presented to the ASQ World Conference on Quality and Improvement, 2022.

LEAN SIX SIGMA

A Strong and Freshly Brewed FMEA

Presented to the Lean Six Sigma World Conference, 2022.

LEAN SIX SIGMA

Data-Driven Insights with Monte Carlo Simulation

Presented to the 2021 ASQ Lean and Six Sigma Conference.

OPERATIONS | ANALYTICS

Accelerating Results With Enterprise-Wide Kaizen Events - Part 2

KAIZEN

Accelerating Results With Enterprise-Wide Kaizen Events - Part 1

KAIZEN

What’s Your Improve-Mentality?

New approaches to meeting customer needs.

CUSTOMER

Innovating Lean Six Sigma

Many business books talk about Lean Six Sigma. This one shows you how to make it work.

Contributing author, McGraw-Hill.

LEAN SIX SIGMA

The Lean Six Sigma Pocket Toolbox

Author, Contributing author, McGraw-Hill.

LEAN SIX SIGMA

Manufacturing Handbook of Best Practices: An Innovation, Productivity and Quality Focus

Contributing author, St. Lucie Press.

LEAN SIX SIGMA | INNOVATION

The Handbook of Supply Chain Management

Contributing author, St. Lucie Press/APICS.

OPERATIONS | MANUFACTURING & SUPPLY CHAIN

The Quality Function Deployment Handbook

Co-author, John Wiley & Son.

LEAN SIX SIGMA