Chuck Cox

Chuck joined Firefly Consulting in 2010. He brings substantial experience, both regionally and internationally, to performance assessment and improvement, as well as product and process design. Over the course of his more than 30-year career, he has worked with clients in diverse industries such as oil and gas, financial services, aerospace, life sciences, utilities, government, optics, automotive, semiconductors, packaging, and computer software and hardware.

With an express interest in process optimization, Chuck has devised and launched operational initiatives that yield millions of dollars in savings for clients, frequently reducing cycle times by more than 70%. He builds rapport quickly while working with staff to increase capabilities and is accomplished at fundamentally improving operations enterprise-wide.

Chuck has delivered quality function deployment workshops in design for the University of California-Berkeley and serves as an adjunct faculty member at Arizona State and San Jose State Universities. He delivered design presentations at several international conferences and currently co-instructs the Master Black Belt professional course for the University of Texas at Arlington.

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Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

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Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.