Do you work for a services company that doesn’t manufacture physical products? Are you from finance, accounting, human resources, customer service, IT, procurement, sales, marketing, engineering, logistics, or another transactional area of the business?
You need a Lean Six Sigma training program designed especially for you. Our team has significant experience developing and delivering Lean Six Sigma programs for non-manufacturing companies, including clients in financial services, healthcare, insurance, retail, logistics, and hospitality. Our services materials are packed with transactional and services examples - no manufacturing content.
Our experienced team will work with you to customize an approach that drives significant results to the bottom line and fits with the culture of your business. We offer a full suite of Lean Six Sigma training offerings, for the large-scale global deployment or for the small business looking to get started.
Sample Client Results
Our clients typically see at least a 10X return on their investment.
- Financial Services – Virtual Lean Six Sigma Program Generates 30X ROI at Large US Bank
- Healthcare – Managed Healthcare Plan's Lean Six Sigma Program Generates Over 10X ROI
- Private Equity – Financial Services Company Achieves 10X ROI in First Wave of Projects
Client Feedback
This course was well adapted for new participants as well as more advanced students. Loved the way the statistical component was made so accessible.
– Deployment Leader, Financial Services Company
We benefited tremendously from the exercises. Thank you for all the tools you have educated us on. Great energy, great topics, practical examples.
– President, Healthcare Organization
Training Courses
- Lean Six Sigma for Services Black Belt
This course delivers the most comprehensive training and Lean Six Sigma tool kit. Black Belts will be equipped to drive significant projects with meaningful business results. - Lean Six Sigma for Services Green Belt
At the end of this course, Green Belts will have the tools that they need to lead well-scoped Lean Six Sigma projects and to support Black Belts on larger initiatives.
- Lean Six Sigma Yellow Belt
Our Yellow Belt course features an interactive simulation that introduces Lean Six Sigma and teaches basic improvement tools that participants can use in their daily work.
Training Module
- Introduction to Lean Six Sigma for Services
An introduction to Lean Six Sigma, with application to non-manufacturing industries.
Contact our team to learn more about our Lean Six Sigma for Services training.
Virtual Lean Six Sigma Green Belt Program Generates 30X ROI at Large US Bank
A prominent US bank wanted to upskill their continuous improvement team with Lean Six Sigma Green Belt skills, and they wanted an experienced partner with significant financial services experience.
Managed Healthcare Plan Uses Lean Six Sigma To Navigate Rapid Growth
A $8B managed healthcare firm had experienced rapid growth over a 10-year period, but the organization was struggling to keep up.
A comprehensive guide for business leaders to tailor and implement Lean Six Sigma in their organizations, offering strategies, tools, and insights to improve efficiency, productivity, and profitability.
Many business books talk about Lean Six Sigma. This one shows you how to make it work.
Download a free chapter Buy online
Leveraging AI for Lean Six Sigma
Presented to the Lean Six Sigma World Conference, 2024.
How HR Execs Can Use Operational Excellence To Compete On Hiring
Human Resource Executive.
Think of the Possibilities – Applications of Big Data for Process Improvement
Publication in Quality Progress.
Coding Not Required – A Hard Look at Free and Easy to Use Data Analysis Software
Publication in Quality Progress.
eCommerce Company Sets the Stage for Massive Hiring
A Fortune 100 company had enjoyed strong and steady organic growth supported with the hiring of 200-300 employees per week. Yet, the demand for additional resources was increasing every month.
Operations Consulting
We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
Assessments
Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.