Do you work for a services company that doesn’t manufacture physical products? Are you from finance, accounting, human resources, customer service, IT, procurement, sales, marketing, engineering, logistics, or another transactional area of the business?

You need a Lean Six Sigma training program designed especially for you. Our team has significant experience developing and delivering Lean Six Sigma programs for non-manufacturing companies, including clients in financial services, healthcare, insurance, retail, logistics, and hospitality. Our services materials are packed with transactional and services examples - no manufacturing content.

Our experienced team will work with you to customize an approach that drives significant results to the bottom line and fits with the culture of your business. We offer a full suite of Lean Six Sigma training offerings, for the large-scale global deployment or for the small business looking to get started.

Training Courses

  • Lean Six Sigma for Services Black Belt
    Lean Six Sigma for Services Black Belt
    This course delivers the most comprehensive training and Lean Six Sigma tool kit. Black Belts will be equipped to drive significant projects with meaningful business results.
  • Lean Six Sigma for Services Green Belt
    Lean Six Sigma for Services Green Belt

    At the end of this course, Green Belts will have the tools that they need to lead well-scoped Lean Six Sigma projects and to support Black Belts on larger initiatives.

  • Lean Six Sigma Yellow Belt
    Lean Six Sigma Yellow Belt
    Our Yellow Belt course features an interactive simulation that introduces Lean Six Sigma and teaches basic improvement tools that participants can use in their daily work.

Training Module

Contact our team to learn more about our Lean Six Sigma for Services training.

Training Feedback

We benefited tremendously from the exercises. Thank you for all the tools you have educated us on. Great energy, great topics, practical examples.

– President, Healthcare Organization

Conferences

PACE Convention

PACE Convention

September 20–23, 2020
Arlington, Virginia

Jeff Kahne, PhD
"Customer Journey Mapping – How Contact Center Data Is Changing the Way Leading Organizations Understand and Serve Their Customers"

Newsletter

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Innovating Lean Six Sigma

Innovating Lean Six Sigma

How to Deploy the World's Most Effective Business Improvement Process

Operations

Operations Consulting

We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.

Assessments

Assessments

Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.

Lean Six Sigma World Conference

LSS World Conference

March 24-25, 2021 | Orlando, FL
Kristine Nissen Bradley
"Easing Into Big Data: From Logistic Regression to CART"
Kimberly Watson-Hemphill
"Data Visualization – The Power of Storytelling"