The latest in thought leadership, awards, and insight featuring Firefly Consulting.
Chuck Cox explains IDEF0 and how to achieve results on large projects, quickly, with an Enterprise Kaizen approach.
Getting customer service right the first time with Julaine Calhoun.
Chuck Cox shares his experience with how to achieve results on large projects, quickly, with an Enterprise Kaizen approach.
Interested in how to get started with lean? Check out Kimberly Watson-Hemphill's article in the Austin Business Journal.
Marshall Ariza provides sound guidance on how to get started with continuous improvement.
Chuck Cox was interviewed on iHeartRadio’s business podcast, the “Big Bid Theory.” He explains Lean Six Sigma and predicts how Big Data will enhance process improvement in the near future.
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We have consulting experience with engagements as diverse as mergers and acquisitions, operations strategy, supply chain acceleration, shop-floor process improvements, and call center efficiency improvement.
Assessments are customized to meet your goals, leveraging our frameworks and knowledge of best practices from years of industry experience. Recent work has been in financial services, insurance, healthcare, manufacturing, and supply chain.